Anti-Spam Policy
At MAXKO Hosting, we are committed to ensuring that our services are not used for spam or any other abusive activities. This Anti-Spam Policy outlines our rules and measures to prevent the misuse of our services for sending unsolicited or unauthorized communications.
Definition of Spam
Spam refers to the sending of unwanted mass emails, commercial messages, or any other form of electronic communication without the recipient's consent. This includes, but is not limited to:
- Commercial emails sent without proper consent.
- Phishing or fraudulent emails designed to deceive recipients.
- Emails containing malicious software or harmful links.
Our Anti-Spam Rules
At MAXKO Hosting, we enforce the following rules to prevent spam:
- Sending spam through our services is strictly prohibited.
- All users must authenticate with valid credentials to use our SMTP services.
- Correct SPF, DKIM, and DMARC records must be implemented for all email domains.
- Proper reverse DNS (rDNS) must be configured for all IP addresses used to send emails.
Monitoring and Abuse Reporting
MAXKO Hosting actively monitors our own network to ensure compliance with this Anti-Spam Policy. We use automated tools and manual reviews to detect and mitigate spam-related activities. Our team takes swift action against any detected violations to protect our infrastructure and reputation.
If abuse is suspected or reported to us, we thoroughly investigate and address the issue. Any misuse of our services, including sending spam or failing to comply with email authentication and security standards, should be reported directly to:
Email: abuse@maxko.org
Reports of abuse are handled with high priority to ensure the integrity of our services and the satisfaction of our clients.
Actions for Violations
Users who violate our Anti-Spam Policy may face the following actions:
- Temporary or permanent suspension of their accounts.
- Termination of services without prior notice.
- Legal action to address and prevent further abuse.
Contact
For any questions or to report abuse, please contact us at abuse@maxko.org.
Last Updated: 27.01.2025